Why am I having problems running Lotto Pro 2008 in Windows Vista?

If your operating system is Windows Vista, you should perform the following steps.

A. Right click on the Lotto Pro icon on your desktop and select Properties.

B. Select the Compatibility tab.

C. Check the box next to "Run this program as an administrator."

E. Repeat the above steps for the Update Lotto Drawing Files icon on your desktop.

Why am I unable to download up-to-date drawing files?

If your operating system is Windows Vista, please read the answer to the above question.

If you are a registered user of Lotto Pro, make sure that you have entered your user name and password correctly.

If you are using an Internet security program such as Zone Alarm, Norton Security or the Windows firewall, you need to disable it while downloading the update or configure it allow FTP access to the update program (PROUPDT.EXE).

To disable the Windows firewall, click on Network Connections. Right click on the Local area Connection icon and select Properties. Click on the Advanced tab and uncheck the Internet Connection Firewall option.

To configure Zone Alarm, select Program Control. Select the entry for proupdt.exe. In the Access column, allow access for Trusted and Internet.

If you are trying to download between 7am and 8am EST, you may not be able to connect because during this time period we update the drawings for the previous day and perform system maintenance.

If you need further assistance, please contact us.

Why isn't the Mega Millions game up-to-date when I download the latest results?

On June 22nd, the Mega Millions game changed to pick 5 numbers from a field of 56 numbers and a Mega Ball from a field of 46 numbers.

You should download the latest version of Lotto Pro 2008.

In order to maintain statistical accuracy, it was necessary to start a new drawing file, with the first drawing date being June 24, 2005.

What happened to all the previous drawings in the Mega Millions drawing file?

On June 22nd, the Mega Millions game changed to pick 5 numbers from a field of 56 numbers and a Mega Ball from a field of 46 numbers.

In order to maintain statistical accuracy, it was necessary to start a new drawing file, with the first drawing date being June 24, 2005.

You should not add drawings prior to this date.

I just started using Lotto Pro. What's the best way to get started?

The fastest way to learn the basics is to select QuickStart in the Lotto Pro Help menu.

You can find more detailed program instructions by selecting Lotto Pro 2008 Help in the Help menu or in our illustrated online help.

My country's lotto game(s) are not included in Lotto Pro . Can I still use the program?

Yes, you can. You should create drawing file for the lotto games in your country using the File|New|Drawing File menu command in Lotto Pro.

Make sure that you select Other for the country when you create the drawing file(s).

After you have created the drawing file(s), use the Add, Modify or Delete Drawings option to add the last 50 drawings.

Do I have to pay for the program when you release a new version of Lotto Pro?

No, program updates are always free to registered users if you download them from our web site.

What happens if my computer crashes and I lose the program or I buy a new computer?

You should download and install the trial version.

Next you should email us your full name, address and the version number from your trial version of Lotto Pro 2008. The version number can be found by selecting "About Lotto Pro 2008" in the program Help menu.

We will then email you another user name and registration key. You will not be charged again.

How do I edit or print a ticket file after it has been saved?

You should select the "Apply Filters to Tickets" option in the Tickets menu.

I keep getting the message that I need to save a ticket file before I can apply filters or check for winning tickets. Why do I get the message when I previously saved a ticket file?

Lotto Pro expects your ticket files to be located in the program folder, which is c:\program files\windows lotto pro 2000.

The warning message is displayed when no ticket files exist in the program folder. To avoid this message, you should save at least one ticket file in the program folder. If you saved your ticket files in other folders, you will then be able to access them.

What should I do if there is no bet slip definition for the game that I play?

First, check to make sure that the game is not listed in our bet slip definition files.

If the game is not listed, we will create the definition file for you if you send us 25 to 30 blank bet slips for the game.

You should send the bet slips to Data Solutions, P.O. Box 1067, Polk City, FL 33868. There is no charge for the service.

How should the bet slips be inserted in my printer?

The stack of bet slips should be inserted vertically into your printer, with panel A of the bet slips going into the printer first. Slide the left paper guide of your printer up against the stack of bet slips to hold them in place while printing.

What should I do if my printer only allows me to insert the bet slips in the center of the printer?

Select the Bet Slip Properties menu command in the Edit menu. Enter a negative value for the Boxes Right Margin. Keep increasing the negative value until the boxes print correctly in the center.

What should I do if the boxes don't print exactly where they should on the bet slip?

Select the Bet Slip Properties menu command in the Edit menu. Change the value of the Boxes Top Margin and/or Boxes Right Margin by a small amount. Click the Test button after each change. Repeat the process until the slips print correctly.

When I play a Pick-3 or Pick-4 game in Lotto Pro, why doesn't the program give repeating numbers on the tickets when I play Smart numbers?

If you uncheck one or more of the numbers picked as Smart numbers, some of your tickets will have repeating numbers.