Lotto Pro Frequently Asked Questions

Click on the Windows Start button and select Program Files|Lotto Pro|Update Lotto Pro.

You can also download and install the latest version of Lotto Pro from here.

If you want to run Lotto Pro on a Mac computer you must run PC emulation software such as Boot Camp, VirtualPC or Parallels.

In version 7.54 and higher we changed the location of the the Lotto Pro data folders so as to comply with Windows Vista and Windows 7 standards.

You are most likely using an older version of Lotto Pro that is still using the old location for the drawing files.

To resolve the problem you should download and install the latest version of Lotto Pro.

If you are a registered user of Lotto Pro, make sure that you have entered your user name and password correctly.

If you are using an Internet security program such as Zone Alarm, Norton Security or the Windows firewall, you need to disable it while downloading the update or configure it allow FTP access to the update program (PROUPDT.EXE).

If you are trying to download between 7am and 8am EST, you may not be able to connect because during this time period we update the drawings for the previous day and perform system maintenance.

If you need further assistance, please contact us

Lotto Pro always uses the printer defined as the default printer in Windows.

Close Lotto Pro.

Open the Printers icon in the Windows Control Panel.

Right click on the printer you want to use with Lotto Pro and select the "Default Printer" option.

You should now be able to print to the correct printer from Lotto Pro.

If not, you should delete the printer in the control panel and then download and install the latest printer drivers for your operating system from the printer manufacturer's web site.

The fastest way to learn the basics is to select QuickStart in the Lotto Pro Help menu.

You can find more detailed program instructions by selecting Lotto Pro 2012 Help in the Help menu or in our illustrated online help or our PDF illustrated User's manual.

Yes, you can. You should create a drawing file for the lotto games in your country using the File|New|Drawing File menu command in Lotto Pro.

Make sure that you select Other for the country when you create the drawing file(s).

After you have created the drawing file(s), use the Add, Modify or Delete Drawings option to add the last 50 drawings.

You should select the "Apply Filters to Tickets" option in the Tickets menu.

First, check to make sure that the game is not listed in our bet slip definition files.

If the game is not listed, we will create the definition file for you if you send us 35 to 40 blank bet slips for the game.

You should send the bet slips to Data Solutions, P.O. Box 1067, Polk City, FL 33868. There is no charge for the service.

The stack of bet slips should be inserted vertically into your printer, with panel A of the bet slips going into the printer first. Slide the left paper guide of your printer up against the stack of bet slips to hold them in place while printing.

Select the Bet Slip Properties menu command in the Edit menu. Enter a negative value for the Boxes Right Margin. Increase the negative value until the slips print correctly.

Select the Bet Slip Properties menu command in the Edit menu. Change the value of the Boxes Top Margin and/or Boxes Right Margin by a small amount. Click the Test button after each change. Repeat the process until the slips print correctly.

If you uncheck one or more of the numbers picked as Smart numbers, some of your tickets will have repeating numbers.